Terms & Conditions
We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.
The domain name www.Magnetind.com is a site operated by Magnet India – a sister concerns of Enziq Solutions Pvt. Ltd. a company incorporated under laws of India with our registered office at 22 Ashirwad Apartments, Plot No. 74, I.P. Extension, Delhi 110092 (“Company”).
Magnet is an online retailer of electronics products offered at great values to the consumer. Membership allows customers to purchase a variety of products. Upon placing an order, Magnetind.com shall ship the product to you and be entitle to its payment for the service.
Third Party Websites and Content
Our website provides links for sharing our content on Facebook, twitter and other such third party website. These are only for sharing and/or listing purpose and we take no responsibility of the third party websites and/or their contents listed on our website (www.Magnetind.com ) and disclaim all our liabilities arising out of any or all third party websites.
We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of Magnet India on any social networking platform.
Exactness of the Product
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes GST (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.
The payments against all the invoices raised by Magnet India (https://www.magnetind.com) will be received in the name of Enziq solutions Private Limited, referred as the “company”, with GSTIN 07AACCE7420K1ZN.
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. For any further payment related queries, please check our FAQs on Payment Mode.
You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.
Returns, Refund & Cancellations
All the pre-books will be non refundable and customer does not reserve the right to receive the pre-book amount back to their bank accounts in case they decide to cancel the pre-booking and not proceed to buy the actual product. This is due to operational cost involved with regards to pre-book order confirmation and operations involved for reserving the orders beforehand.
If you change your mind about any items purchased you can return them to us. For more information on Returns, Refunds and/or cancellation, please refer to our Refund & Cancellations page.
Intellectual Property Rights
All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.
Law and Jurisdiction
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.
By placing an order on our website, the customers agree to indemnify, defend and hold harmless magnetind.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from their use of the website, use of the products, breach of these Terms of Service, or infringement of any intellectual property right.
Furthermore, the customers agree to indemnify, defend and hold harmless magnetind.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from activities performed by Courier or Third party shipping agencies, partners and affiliates.
The customers also agree to indemnify, defend and hold harmless magnetind.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from products post their purchase on the website.
Violation & Termination
You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.
Post successful handover of the order/ bought items the responsibility and ownership of the purchased products lies upon the Buyer. Fortex as a Brand is responsible for service and repair commitments basis warranty policy as mentioned in the Warranty Card.
What happens in case product arrives in a damaged condition?
Though we take utmost care while packaging, we still request our customers that they must open their shipment package once the Delivery is handed over to them to ensure the handover is smooth and correct as per required expectations. In case the Package is found to be broken, damaged or dead on arrival they must return the package immediately to the Delivery person and e-mail to firstname.lastname@example.org mentioning your order reference number along with the pictures of Damaged product. Once above mentioned steps are complied with by the customers and found to be true during our internal investigation with the courier agency you will receive a replacement product at earliest. We take pride in delivering our customers the best of the products smoothly and efficiently.
By placing an order on our website you agree that Magnet India or its representatives would be allowed to communicate to you on your shared details via email, SMS and Voice Calls for fulfilling the Delivery/ Service or Order related commitments.
If you have any questions, comments or requests regarding our Terms of Service or the website please contact us at email@example.com.