Refund & Cancellations
What are the terms and conditions for refund?
- You can ask for a refund or change your order preference before the order is dispatched. You can access the status of the order on our website www.magnetind.com
- All refunds will be processed within 15 days of your request and will reflect in your bank as per their respective norms.
- For any other requests or queries regarding this, kindly write to us at firstname.lastname@example.org
In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
- Was delivered in a physically damaged condition
- Has missing parts or accessories
- Is different from what was ordered
- All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.
I haven’t received my refund yet. What should I do?
- We update our customers through emails once we initiate the refund procedure.
- If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.
- For queries you can write to us at email@example.com
How long the refund procedure takes?
The refund procedure will be initiated within 24 hours once we receive your product.